See your site through your customers' eyes — human and AI

Lifelike shoppers tell you why customers leave. AI checks tell you if ChatGPT recommends you.

Paste your URL. In ten seconds you'll know whether AI assistants can find and recommend you — and which competitors they name instead. Then send shopper personas (run by AI) through your real site and hear, in their own words, where it lost them.

Free: the instant check, plus 10 shopper personas every month — no card

NewOr skip the account: one-time Deep Audit — $99.99, report in 12h
StartupBase Daily Winner#1 Product
of the day
Results in minutesHuman + AI view, one reportNever places real orders
175customer journeys delivered
103friction findings surfaced

Real production totals, not projections. And you can read every shopper's transcript yourself — screenshots and reasoning, step by step. Nothing is a black box.

The deliverable

This is what lands in your inbox ~9 minutes after you paste a URL

Not a wall of charts. A short, ranked list of the moments that cost you customers — each one in the customer's own words, with the full journey transcript one click away.

68health score

Friction report — sundialsupply.com

20 shopper personas · run finished in 9m 12s

13

reached their goal

5

gave up

2

blocked

BlockerCheckout · step 3 of 3· felt by 6 of 20 customers

Shipping cost appears only at the last step

$12 shipping on a $38 cart, revealed at the very end. Felt like a trap — I closed the tab. Priya · budget shopper

MajorMobile · every page· felt by 4 of 20 customers

Sale banner covers the cart button on small screens

I kept tapping the cart and the banner swallowed it. Three tries, then I gave up. Marcus · mobile-first, low patience

MinorProduct page· felt by 3 of 20 customers

Size guide is filed under “Fit”, where nobody looks

I wanted a size chart. “Fit” wasn’t where I thought to look — found it by accident. Elaine · careful comparer

Every finding links to the full journey — screenshots plus the customer's reasoning, step by step.

Read a full sample report
Get this report for your site — free

10 shopper personas free every month · no card, no trial clock

New · AI visibility

AI assistants are the new storefront. Are you even on the shelf?

More people now ask ChatGPT, Claude, or Gemini “what's the best ___?” instead of searching. The assistant names a few brands and the shopper buys one. If it can't read your site, it never names you — and you lose the sale before the visit even happens. No bounce rate for a visit that never occurs.

An AI visibility run checks exactly this: whether each assistant sees, ranks, and can use your site, then hands you an AI Readiness Score, the specific things tripping the AI up, and which competitors get named instead of you.

  • Tested against ChatGPT, Claude & Gemini — the assistants your buyers actually use.
  • Fixes in plain English — and a re-run to prove the score went up.
Check your AI Readiness

AI visibility runs ship with every paid plan.

54AI Readiness

AI Readiness — trailhead-outfitters.com

Tested with ChatGPT, Claude & Gemini

ChatGPT

Named 5 brands — not you

Gemini

Didn't mention your store

Claude

Ranked you #6 of 8

Recommended instead of you

NorthTrailPeak & PineSummit GoodsRove Supply

34

Visibility

71

Findability

58

Readability

66

Actionability

52

Checkout reachability

BlockerVisibility

Your products have no structured data

Assistants can't read your prices or categories, so they leave you out of “best …” answers.

MajorReadability

Key details live inside images

Specs and prices are baked into pictures an AI agent can't parse.

Illustrative score card — a fictional store. Yours runs on your real site.

Don't want an account? One-time Deep Audit

Watch 20 shoppers try to buy from your store — once, $99.99, done.

  • · 20 lifelike shopper personas walk your store — every session recorded, watch each replay
  • · 20 AI-visibility runs — does ChatGPT recommend you, or your competitors?
  • · The written friction report (PDF), every issue tagged High / Medium / Low, human-reviewed
  • · A fix list your developer can work top to bottom — and a partner who'll implement it at 50% off
  • · In your inbox within 12 hours, guaranteed — no account, no subscription, money-back guarantee

$99.99once

Get the Deep Audit

Money-back guarantee · never places real orders

brightbooks.io · demo00:47
R

Riley

Freelancer · needs invoicing · trial-starter

workingstep 1/5 · desktop
brightbooks.io

S

Sam

Runs a 4-person agency · comparing plans

workingstep 1/5 · mobile
brightbooks.io/pricing

D

Dana

Wants a demo call · very low patience

workingstep 1/5 · desktop
brightbooks.io

Simulated run — your dashboard looks exactly like this mid-run. The real thing, on your own site, is free in ~10 minutes.

How it works

Paste a URL. Meet your customers. Read the report.

Free end to end — 10 shopper personas every month, no card
01

Paste your URL

Confirm it's yours and we start crawling in about two minutes. No scripts, no snippet, no DNS record — nothing installed on your site.

02

Meet your customers

We read a few of your pages, work out what you offer, and generate a cast of personas — budgets, devices, patience levels, goals. Edit any of them, pick who runs.

03

Watch live, read the report

Each persona browses your real site in its own browser while you watch screenshots and reasoning stream in. Minutes later: a health score and every rough moment, in their words.

Then it loops: mark findings Fixed or Ignore, send the same customers back in, and get proof for every fix.

It keeps working after day one

Nightly patrols re-test while you sleep · regression alerts when a fix breaks · shoppers remember your site between visits · webhooks, replays, white-label reports.

Explore all features

A note from the founder

I built mocktomer because I kept shipping things that looked fine to me and quietly confused everyone else. Analytics told me where people left — never why.

Now a crew of shopper personas walks through everything I ship and tells me exactly where it hurt, in plain words. It's early: no logo wall, no borrowed testimonials. What I can offer instead is the product itself — free every month, with full transcripts, so you can check every claim yourself.

— the founder

Hard guardrails

  • Stops at checkout — never enters real card data
  • Only tests sites you confirm you're authorized to
  • Your data never trains AI models
Read the full security overview →

Don't trust AI feedback? Fair. Run it free and read the transcripts yourself — every finding shows the screenshots and the reasoning behind it.

Questions? Read the FAQ

Find out where you lose customers — and whether AI even recommends you

A free check on any site, plus 10 shopper personas and their full friction report free every month — no card.

Don't trust AI feedback? Run it free and read the transcripts yourself — every claim is auditable.