mocktomer for enterprise
A standing crew of human-persona and AI shoppers walks your product's money paths every day — checkout, signup, search, the flows revenue depends on. The moment a journey that worked yesterday fails, the alarm lands in Slack and a ticket opens in Jira. Your team hears it from us — not from churn.
Nothing to install — no snippet, no SDK, no DNS record. Pilot in under a week.
Fleet status — your product
on dutyIllustrative board. Yours shows your real journeys, on your real site, with run-over-run history.
70
shoppers per run — 40 human + 30 AI
3
patrol cadences — nightly, every 3 days, weekly
50
sites under one roof on Scale
0
installs — no snippet, no SDK, no DNS
A Tuesday, somewhere in production
Monitoring tells you the server is up. It says nothing about the button that stopped working on mobile Safari at 3 AM. Our shoppers use your product the way customers do — so the failure that analytics files under “bounce” becomes a ticket with repro steps before your first customer hits it.
incident timeline — patrol #2141 catch
03:10patrol clocked in — 8 shoppers on the checkout path
03:12🚨 “Place order” dead on mobile Safari — 3 of 4 mobile shoppers blocked
03:12→ #eng-alerts pinged · Jira PROD-214 opened · report + repro attached
08:41your engineer starts the day with steps, screenshots, and shopper quotes
11:04fix deployed → the same shoppers re-walk the path
11:09✓ verified fixed — ticket closed with proof. customers never noticed.
Why teams put us on staff
A standing cast of personas — budgets, devices, patience levels, goals — walks your real revenue paths on a schedule. Same shoppers every patrol, so drift and regressions stand out on sight.
Slack pings and Jira tickets ship today, self-serve, with the full report attached. ServiceNow, PagerDuty, or Teams? We wire your channel with you during onboarding.
Mark a finding fixed and the same shoppers re-walk the path — every finding gets a verdict: resolved, still present, or regressed. Run-over-run history ends the “works on my machine” debate.
Human shoppers
Where your product frustrates people
Personas browse, hesitate, and give up exactly where real customers do — then explain the friction in their own words, with screenshots and step-by-step reasoning your PM can hand straight to a squad.
AI shoppers
How AI assistants see, rank, and use you
Your next thousand customers include ChatGPT, Claude, and Gemini shopping on someone's behalf. Every patrol re-checks your AI Readiness Score, what trips the assistants up, and which competitors get recommended instead of you.
One crew, both customer species — every patrol, every report, every alarm covers the two ways people reach your product now.
Fits how you ship
Point the same journeys at dev, staging, and production — separate sites, separate patrols, separate history. We set the environments up with you, so a regression gets caught in staging before customers can ever meet it in prod.
Anything with a URL is testable — signed-in areas, pre-release UIs, feature-flagged checkouts on staging. Test logins live encrypted in our vault; full payment flows run with the test cards you provide.
Google Workspace sign-in works out of the box today. SAML / Okta SSO and a security walkthrough are provisioned with you as part of an enterprise agreement — tell us your identity provider and we wire it together.
Up to 50 sites under one roof on Scale — per-brand, per-region, or per-environment — with owner, editor, and viewer roles so the right team sees the right store.
Guardrails
Shoppers test checkout usability end to end but stop at payment by design. Real orders only on your staging, with test cards you provide.
Credentials for behind-login flows are encrypted in Google Secret Manager, never shown to anyone, and purged for real when you delete a site.
Every site is added under your attestation of ownership or authorization. Competitor lookups are read-only — no forms, no submissions.
Step limits, token budgets, and timeouts are enforced per shopper. A run can never balloon — you see the cost before launch.
You're charged when a shopper delivers a verdict — not for our failures. Patrols auto-pause instead of overdrafting, then resume themselves.
Role-based workspaces (owner, editor, viewer) on Google Cloud. Your runs, reports, and history are gated to your members — nothing is shared.
The full picture — architecture, data handling, agent rules — lives on the security page.
Rollout
Day 1
We crawl each property — production, staging, dev — infer the business, and generate your persona cast. You pick the money paths that matter. Nothing is installed on your side.
Week 1
Night Shift patrols cover your critical journeys on your cadence. Slack and Jira connect self-serve in about a minute; other channels we wire together.
Every week after
Run-over-run health scores, verified fixes, and your AI Readiness trend — the store is watched, and you have the receipts to prove it.
White-glove onboarding, directly with the founder. You talk to the person who built it.
Questions teams ask
No. No snippet, no SDK, no DNS record. You paste a URL, attest that you own or are authorized to test it, and shoppers browse it like any visitor would. Pilots typically start the same week.
Yes. Add a test account and shoppers cover your signed-in journeys too. Credentials are encrypted in Google Secret Manager, never displayed back to anyone, and purged when you remove them or delete the site. We recommend a throwaway test account.
Never. Shoppers test checkout reachability and usability but stop at payment by design. Full payment flows run only on staging environments with test cards you provide.
Slack and Jira ship today — self-serve, connected in about a minute, with the full friction report attached to every alarm. ServiceNow, PagerDuty, Teams, or email-based flows: we wire your channel with you during onboarding.
Public pricing runs to Scale at $299/month — 750 human + 750 AI shoppers monthly across up to 50 sites, with Night Shift patrols and alerting included. Need a bigger fleet, invoicing, or custom terms? Email support@mocktomer.ai — a founder replies within a day.
Yes — that's the recommended setup. Add each environment as its own site (dev, staging, production), point the same journeys at each, and patrol staging on every release candidate. Regressions get caught before customers can meet them; full payment flows run on staging with your test cards. We set the environments up with you during onboarding.
Google Workspace sign-in works out of the box today. SAML / Okta SSO and a security walkthrough are provisioned with you as part of an enterprise agreement — tell us your identity provider and we wire it together. SOC 2 is on the roadmap; meanwhile the architecture is simple to audit: workspace-isolated data on Google Cloud, credentials vaulted in Secret Manager, and shoppers that physically cannot complete a real payment.
Tell us the three journeys your revenue depends on. We'll have shoppers walking them — and alarms wired to your stack — before your next sprint review.
support@mocktomer.ai — a founder replies within a day.